With a solid background steeped in all facets of customer service, AHS National Accounts Manager, Moses Shorter, knows what it takes to forge long-term relationships and productive partnerships. "While working in the Memphis AHS service center in multiple areas, I used my strengths to build and manage successful teams and to collaborate with others to solve problems," Moses says. "I also acted as a subject matter expert for customer retention initiatives, relationship and contract management, as well as measuring and analyzing customer requirements to maximize efficient processes."
Known for being analytical and organized, Moses has demonstrated a proven ability to identify client needs, make astute recommendations, and implement effective solutions. In his role as National Accounts Manager, Moses uses these same skills to develop, manage and grow key corporate accounts. "I'm a self starter and persuasive communicator with an ability to quickly grasp and apply information," he says. "I am constantly striving to exceed my clients' expectations with an ambitious attitude that develops a trusting rapport."
When he's not working, Moses enjoys fishing, golfing, and hunting. He's been married for ten years and has a son, age seven. "We enjoy family vacations to the beach and watching our active son participate in basketball, Jiu-Jitsu, soccer and swimming, in addition to his passion for science and reading."
A member of SAMA and Account Management Professionals, Moses enjoys working closely with clients to find solutions and achieve results. "I consider myself much more than just a team member, and I strive to be the strongest leader that I can be in order to provide strategic and tactical direction to my clients."